It’s just over a year since the Australian government launched the Do Not Call Register. By adding your name and phone number to this register, you (theoretically) stop telemarketers from cold-calling you. I hate telemarketing calls – they’re a complete waste of my time and energy – so I signed up straight away.
So, how has it worked out over the last year? Well, the number of telemarketing calls we get has dropped from over 1 a week to maybe 2 a month, so that’s a definite improvement. I had one very persistent debt collection agency calling me repeatedly every 2 days after I was on the register, but after making a complaint on the Do Not Call Register website, they stopped. (Turned out they thought I was somebody else. Nice bit of research there.) We also had a call from a mortgage company last month, but again, a quick complaint seems to have sorted that one out. (Apparently many people had complained about the same company. I hope they get hit with a nice big fine.)
It’s for a good cause – honest
The biggest problem, though, has been with charities. For some inexplicable reason, charities were made exempt when the Do Not Call Register Act was introduced. Charities are all to eager to exploit this loophole, too – we get more charities calling us now than ever before.
I don’t understand the logic here. I’m no Scrooge when it comes to charitable giving, but what gives a charity the right to call me, when I have explicitly stated that I do not want to receive telemarketing calls? When a telemarketer calls me at 6PM and wakes my sick baby who’s just got off to sleep, I don’t care whether they’re selling me mortgages or donations to one-armed homeless Martians, they will get an earful from me. (Apparently though they’re providing a service to the community by waking my sick baby.) Telling them not to call me again rarely works either. (more…)